Product Support

The customer comes first at Securaplane...Always.

Securaplane is known for excellent product support. Our view is that good product support is the best way to build a business and poor support is the quickest way to destroy a business.

AOG

For AOG or after-hours support, call Securaplane 24 hours at (520) 297-0844

or contact our Distributors (Click here)

Please note - AOG and Expedited orders are subject to an additional fee.

Mailing Address:	Telephone (Main Switchboard):
Securaplane Technologies Inc. 10900 N. Stallard Place Tucson, Arizona 85737	+1 (520) 297-0844 Fax: +1 (520) 498-4924

How Are We Doing?

Your opinion is very important to us. Please help us improve our products and services by filling out this short Customer Feedback Form.

Warranty Requests:

For warranty requests, please download and submit this RMA Form. (To download, right click on the link and select save to hard drive)

Technical Support Contacts:

E-mail us at SCPL-TechHelp@meggitt.com

Or call the Customer Support department at:
(520) 297-0844, Option 3

The following technical experts are available to discuss issues regarding installation and operation of Securaplane products.

Product	Contact	Email	Telephone
Home office representatives (Tucson, Arizona):
All products	Rick Collins	rick.collins@meggitt.com	Phone: (520) 425-8007 Mobile: (520) 576-2398 Fax: (520) 498-4924
All products	Vince Jenkins	vince.jenkins@meggitt.com	Phone: (520) 425-8017 Mobile: (520) 904-8559 Fax: (520) 498-4924
Regional support representatives:
Northeastern U.S.	Henry Toby	henry.toby@meggitt.com	Phone: (973) 383-3507 Mobile: (973) 202-0437 Fax: (973) 383-2305

For question on product specifications, or for help selecting a product for your application, please see our Sales representatives.

Document Control:

For drawings and technical documentation:

Contact	Email	Telephone
Jodi Tucker	jodi.tucker@meggitt.com	Phone: (520) 425-8060 Fax: (520) 498-4924
Click here to find the available mods for your product.
Click here to find the current manual revision level for your product.

Customer Service, Purchase Orders, and Repairs:

To place new orders, inquire about orders, or arrange for repairs, upgrades or battery replacements on your Securaplane products:

E-mail us at support@securaplane.com

Or call the Customer Service department at:
(520) 297-0844, Option 2

You can also contact your representative directly:

Contact	Email	Telephone
Jeff Moore	jeff.moore@meggitt.com	Phone: (520) 425-8157 Fax: (520) 425-8257
Jamie Paone	jamie.paone@meggitt.com	Phone: (520) 425-8067 Fax: (520) 425-8257

To download the Form 711 and End User Certificate, right click on the following link and select save to hard drive: Form 711 and End User Certificate (156K)
For warranty requests, please download and submit this RMA Form. (To download, right click on the link and select save to hard drive)